“excellent systems in place to monitor the quality”


“they had a thorough knowledge of MCA & DoLS and were using this to protect people's human rights.”


“innovative ways to get people who used the service to engage in activities and with the environment”


“we found quality assurance system’s were working extremely well.”


“medicines audits were highly effective and we found the management of medicines very safe.”


“environmental audits were very detailed and included important checks”


“creative in providing people living with dementia with activities and stimulation”

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